Colleagues ask me what I feel is the most important element for business success and it doesn’t take me long to answer - Track, Track, Track. As a business owner, I have become a numbers fanatic. Key …
From Dr. Gyl …
Sapphire Society Members: Early Bird Registration Savings
IT'S BACK AND BETTER THAN EVER! October 17 & 18 in St. Joseph, Michigan. Sapphire Society Members register by July 31 and enjoy significant savings with this Early Bird Special! Tired of …
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Sapphire Society Members: Train your staff with this phone script.
Do you know what it costs when even One Call is Not converted into an appointment? I recently spoke with a colleague who was frustrated because the phone was ringing but her calendar wasn’t …
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An Easy Way to get patients to love you and your business
https://www.youtube.com/watch?v=OSrq4JVJi_Y Living in a world of instant gratification, it’s not easy today to delight a patient. Most people want their problems solved quickly and expeditiously. …
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Extended Service Plans
My latest blog talks about the importance of providing exceptional service to your patients. One sure way to win the battle with third party providers and big box sellers is to focus on providing …
How to manage your time
There are just never enough hours in a day. Can you relate? I only see patients a couple days a week and I have a large staff and I still get up at daybreak just to manage the day. When I browse …