Numbers tell the story of whether a business is growing or dying. Tracking key performance indicators of profitability is a simple and effective way to determine the difference. We hope you …
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Colleagues ask me what I feel is the most important element for business success and it doesn’t take me long to answer - Track, Track, Track. As a business owner, I have become a numbers fanatic. Key …
IT'S BACK AND BETTER THAN EVER! October 17 & 18 in St. Joseph, Michigan. Sapphire Society Members register by July 31 and enjoy significant savings with this Early Bird Special! Tired of …
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Do you know what it costs when even One Call is Not converted into an appointment? I recently spoke with a colleague who was frustrated because the phone was ringing but her calendar wasn’t …
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https://www.youtube.com/watch?v=OSrq4JVJi_Y Living in a world of instant gratification, it’s not easy today to delight a patient. Most people want their problems solved quickly and expeditiously. …
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My latest blog talks about the importance of providing exceptional service to your patients. One sure way to win the battle with third party providers and big box sellers is to focus on providing …
